Difference Maker Kate Kingston a Master of Paving Engagements
How can one best understand just what makes Kate Kingston tick? For the answer to the motivation and the success behind the founder of Kingston Training Group (KTG), we offer a microcosm of the experience from the viewpoint of one of her students, a ... Read More
In Pursuit of the C-Level How to speed up sales prospecting results
Sales managers are tasked with getting more results out of their sales team members each week, but there is a limit to how many hours sales reps can and will work. At Kingston Training Group (KTG), we believe the dealership’s job is to guarantee cust... Read More
Recruitment Quotas An important metric for sales managers to tackle
Sales quotas are not the only metrics that need to be met by a successful office technology sales manager. Recruitment quotas must be established to create the pool of candidates a dealership needs to succeed in building a money-making, energized and... Read More
Smarter Calendarization A powerful time management tool & motivator
Many sales executives approach their calendars as spots where they list some of their upcoming “action items.” But what they do not see is that proper “calendarization” is a powerful time management tool and can be effectively... Read More
Exceptional Customer Service Improve communications through standardization
In 2021, anyone can sell an MFP (with the right training), but it is the customer service that keeps the client. How is your dealership maintaining a meaningful customer relationship before, during and (especially) well beyond the sale? Do you know w... Read More